Customer-Led Decisions for Shopify

Talk to your customers.
Then ship the work.

Most ecommerce tools give you more data. GoAudience gives you the decision. We are doing for ecommerce marketing what ChatGPT did for search.

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Growing a brand online shouldn't feel like guesswork.

Not at $30M. Not when you have Shopify, Klaviyo, Meta and TikTok ad accounts, an SMS platform, an attribution tool, a reviews app, and a team that wants real answers.

You shouldn't have to spend your morning in four dashboards only to find four different versions of the truth.

Source: Shopify

"Did the Meta campaign work?"

$142,500.00
Source: Triple Whale

"Did the Meta campaign work?"

$89,240.00 -37.4% diff
Source: Meta Ads Manager

"Did the Meta campaign work?"

$51,102.00
?

Customer-Led Decisions, in three steps.

Talk. Decide. Act. One continuous loop from customer signal to shipped work.

Talk to Margaret
Loyal full-price buyer
What made you stay?
Your products became my morning ritual. I don't switch easily.
1Talk

Personas you can talk to.

Stable personas built from your real customer data. Honest about what they know, clear about what they don't.

23
Recovered last week
WIN
18
Entering At Risk
NEEDS ATTENTION
2Decide

Decisions, not dashboards.

Findings surface what to do next, not just what happened. Ranked by impact, with the work already drafted.

BUILD FLOW
James strategic discount flow
James At Risk ~340 people
Sync to Klaviyo →
3Act

Action through your stack.

Klaviyo flows ready to deploy. Meta and TikTok audiences synced. Persona properties written back. No replatforming, no rebuild.

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One question.
Grounded answer. Drafted action.

Hit ⌘J anywhere in GoAudience. Ask a question about your customers. Get a grounded answer, a drafted flow, and a one-click sync to Klaviyo. Watch it run.

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The Monday Brief

Your week, already mapped.

Every Monday at 9am, GoAudience drops a brief in your inbox: who's crossing into At Risk, which email gaps are quietly losing revenue, and what to actually do this week. By the time you finish your coffee, the decisions are made.

Free. Everything you need to evaluate.

Connect Shopify and Klaviyo. Here's what you get:

The Monday Brief.
Every Monday morning: what's about to happen in your customer base, what needs your attention, and what to do about it.
A 90-day email audit.
What's working in your email program, what's not, and where the lift is.
A brand report.
Your top three opportunities across acquisition, margin, and retention.
Four sample persona conversations.
Talk to Margaret (CPG), James (apparel), Priya (beauty), and Eleanor (furniture) to experience the conversation before generating your own.

No credit card, no contract.

Personas built from your own customer data unlock when you upgrade. The number of personas your brand has depends on your customer base.
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Ready to grow

See what your data says.

Free, in minutes. No credit card required.

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